Privacy Policy for If Possible

01Introduction

If Possible ("we," "us," or "our") operates ifpossible.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, complete a form, make a purchase, or interact with us through any digital channel.

By using our services, you agree to the collection and use of information in accordance with this policy.

02Information We Collect

Information You Provide Directly

• Contact information: Name, email address, phone number, mailing address.
• Organization information: Nonprofit name, title/role, organization size, annual fundraising revenue.
• Account information: Username, password, account preferences.
• Payment information: Credit card details, billing address (processed securely through our payment processor; we do not store full card numbers).
• Communications: Emails, form submissions, chat messages, survey responses, and any other content you send to us.
• Event and program data: Workshop registrations, course progress, coaching session notes, community participation.

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, device identifiers.
• Usage data: Pages visited, time spent on pages, click patterns, referring URLs, search terms used.
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies to collect usage data and support advertising (see Cookie & Tracking Policy for details).
• Location data: General geographic location based on IP address.

Information from Third Parties

• Payment processors: Transaction confirmation and billing details from Stripe.
• Community platform: Membership status and engagement data from Circle.so.
• Marketing platforms: Ad interaction data from Meta (Facebook/Instagram) and Google Ads.
• Integration services: Data synced through Zapier between our connected platforms.

03How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, courses, and coaching programs.
• Process transactions and send purchase confirmations.
• Send administrative communications (account updates, service changes, security alerts).
• Send marketing communications you have opted into, including email newsletters, promotional offers, and SMS messages.
• Personalize your experience and deliver relevant content and recommendations.
• Operate our marketing automation and customer relationship management systems.
• Analyze usage patterns to improve our website, products, and services.
• Serve targeted advertising through retargeting platforms.
• Respond to your comments, questions, and support requests.
• Comply with legal obligations and protect our rights.

04How We Share Your Information

We do not sell your personal information. We share information with the following categories of third parties, solely to operate our business and deliver our services:

We may also disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of If Possible, our users, or others.

05Cookies and Tracking Technologies

We use cookies, pixels (including Meta Pixel and Google Ads tags), and similar technologies to:

• Remember your preferences and settings.
• Understand how you use our website.
• Serve and measure the effectiveness of advertising campaigns.
• Retarget visitors with relevant ads on other platforms.

For detailed information on what we track and how to opt out, see our Cookie & Tracking Policy.

06Your Rights and Choices

All Users

• Email opt-out: Unsubscribe from marketing emails using the link in any email. We will honor your request within 10 business days.
• SMS opt-out: Reply STOP to any marketing text message. We will honor your request immediately.
• Cookie preferences: Adjust cookie settings through your browser or our cookie consent tool.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Delete your personal information (subject to certain exceptions).
• Opt out of the sale or sharing of your personal information. While we do not sell personal information, our use of advertising pixels may constitute "sharing" under the CCPA. You can opt out by emailing [email protected] with the subject line "Opt Out of Data Sharing."
• Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within 45 days.

Virginia, Colorado, Connecticut, and Other State Residents

If you reside in a state with comprehensive privacy legislation (VCDPA, CPA, CTDPA, or similar), you may have similar rights to access, delete, correct, and opt out. Contact us at [email protected] to exercise these rights.

07Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After you unsubscribe or become inactive, we retain your record indefinitely to prevent accidental re-enrollment in marketing communications and to maintain suppression lists. Consent records are retained for a minimum of 5 years.

You may request deletion of your data at any time. See our Data Retention & Deletion Policy for details.

08Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

09Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance.

11Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights: