Privacy Policy for If Possible

01Introduction

If Possible ("we," "us," or "our") operates ifpossible.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, complete a form, make a purchase, or interact with us through any digital channel.

By using our services, you agree to the collection and use of information in accordance with this policy.

02Information We Collect

Information You Provide Directly

• Contact information: Name, email address, phone number, mailing address.
• Organization information: Nonprofit name, title/role, organization size, annual fundraising revenue.
• Account information: Username, password, account preferences.
• Payment information: Credit card details, billing address (processed securely through our payment processor; we do not store full card numbers).
• Communications: Emails, form submissions, chat messages, survey responses, and any other content you send to us.
• Event and program data: Workshop registrations, course progress, coaching session notes, session recordings, community participation.
• Library and profile: What you download or save, and your quiz results.

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, device identifiers.
• Usage data: Pages visited, videos watched, time spent on pages, scroll and click patterns, return visits, referring URLs, search terms used.
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies to collect usage data and support advertising (see Section 5 for details).
• Location and network data: General geographic location and network or organization name, based on IP address.
• Connected activity: When you sign up, fill in a form or use a link from one of our emails, we may connect your website activity, including earlier visits, to your contact record.

Information from Third Parties

• Payment processors: Transaction confirmation and billing details from Stripe.
• Community platform: Membership status and engagement data from Circle.so.
• Marketing platforms: Ad interaction data from Meta (Facebook/Instagram) and Google Ads.
• Integration services: Data synced through Zapier between our connected platforms.

03How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, courses, and coaching programs.
• Record live sessions and meetings for participant access, training and marketing.
• Process transactions and send purchase confirmations.
• Send administrative communications (account updates, service changes, security alerts).
• Send marketing communications you have opted into, including email newsletters, promotional offers, and SMS messages.
• Personalize your experience and deliver relevant content and recommendations.
• Operate our marketing automation and customer relationship management systems.
• Analyze usage patterns to improve our website, products, and services.
• Understand which of our resources and services interest you, so we can offer what's relevant and know when to reach out.
• Serve targeted advertising through retargeting platforms.
• Respond to your comments, questions, and support requests.
• Comply with legal obligations and protect our rights.

04How We Share Your Information

We do not sell your personal information for money. We share information with the following categories of third parties to operate our business, deliver our services and run our advertising:

We may also disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of If Possible, our users, or others.

05Cookies and Tracking Technologies

We use cookies, pixels (including Meta Pixel, the LinkedIn Insight Tag and Google Ads tags), and similar technologies to:

• Remember your preferences and settings.
• Understand how you use our website.
• Serve and measure the effectiveness of advertising campaigns.
• Retarget visitors with relevant ads on other platforms.

Meta, LinkedIn and Google may collect information about your activity on our website and across other websites over time, and use it to measure and target ads.

When you sign up through a form on our website, we also send Meta a hashed (one-way encoded) copy of the email address and name you entered, with your IP address, browser details and Meta cookie identifiers, through the Meta Conversions API. This lets us measure which ads lead to signups, including when a browser blocks the Meta Pixel.

We also run our own website analytics, using a first-party cookie that lasts up to 12 months. To opt out of our analytics and advertising cookies, use the Your Privacy Choices link at the bottom of our website pages. We also honor your browser's Global Privacy Control signal. These choices don't reach pages other companies host for us, such as checkout.

06Your Rights and Choices

All Users

• Email opt-out: Unsubscribe from marketing emails using the link in any email. We will honor your request within 10 business days.
• SMS opt-out: Reply STOP to any marketing text message. We will honor your request immediately.
• Cookie preferences: Adjust cookie settings through your browser or the Your Privacy Choices link at the bottom of our website pages.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Delete your personal information (subject to certain exceptions).
• Opt out of the sale or sharing of your personal information. While we do not sell personal information for money, our use of advertising pixels may constitute "sharing" under the CCPA. You can opt out with the Your Privacy Choices link at the bottom of our website pages.
• Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within 45 days.

Virginia, Colorado, Connecticut, and Other State Residents

If you reside in a state with comprehensive privacy legislation (VCDPA, CPA, CTDPA, or similar), you may have similar rights to access, delete, correct, and opt out. Contact us at [email protected] to exercise these rights.

07Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After you unsubscribe or become inactive, we retain your record indefinitely to prevent accidental re-enrollment in marketing communications and to maintain suppression lists. Consent records are retained for a minimum of 5 years.

You may request deletion of your data at any time by emailing support@ifpossible.ai.

08Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

09Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance.

11Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights: